Opportunity

HallKeen has expanded its usage of Vic.ai from the Assisted Living division to now include HallKeen Management. HallKeen Assisted Living was facing significant challenges with its accounts payable (AP) process. On average, it took 10 to 15 minutes to process an invoice and required a complex three-layer approval process via email. This cumbersome process led to costly delays such as late payments. 

Since implementing the Vic.ai autonomous finance platform, HallKeen Assisted Living has seen a 90% reduction in invoice processing time. As their Controller, Paul Krassopoulos, put it, "We've seen notable improvements to overall efficiency."

That, combined with Vic.ai’s best-in-class customer support, convinced leadership at HallKeen Management to move forward with Vic.ai and implement the software across their residential properties.

"The support at Vic.ai is second to none. The team is on top of getting back to us with timely answers. I can't say enough about that,” says Paul Krassopoulos, Controller at HallKeen Assisted Living.

Solution

HallKeen Management will leverage Vic.ai’s advanced AI solutions to improve invoice processing time and streamline approvals across their 8,800 residential units. Vic.ai integrates seamlessly into their property management software, RealPage. By implementing Vic.ai, the AP team will free up more time to focus on their core mission of community engagement and affordable housing management. 

“Vic.ai’s cutting-edge AI technology will allow us to streamline our AP processes, focusing more of our strategic resources on being able to manage the 8,800+ units we oversee. We look forward to the efficiency and accuracy that Vic.ai will bring to our operations, strengthening our mission in affordable housing management," says Porter Terry, CFO at HallKeen Management.

Learn more about HallKeen Assisted Living and HallKeen Management.

Learn more about the Vic.ai autonomous finance platform.