From Stewards of History to Architects of the Future

Finance teams are at the forefront of an exciting transformation. As artificial intelligence evolves from a supporting technology to a collaborative partner, we're witnessing the rise of artificially intelligent team members who assist and elevate the roles of our human team members.

Let us introduce you to Victoria, our AI ally at the heart of this evolution.

Elevating finance teams

In 2025, finance and accounting professionals will enter a new reality—one in which AI doesn’t just respond to human queries but actively scouts opportunities, flags emerging risks, and lays out strategic playbooks before anyone even asks. This shift, which will take place over the next two years, goes beyond “smart tools” and moves us into the realm of Strategic AI Allies like Victoria—autonomous, context-aware partners who operate as a finance team’s most trusted, proactive collaborators.

At the heart of this transformation lies a dynamic ecosystem of specialized, agentic AIs. Picture a constellation of digital counterparts, each honed to excel at a specific function—one continuously processing and optimizing vendor payments, another analyzing real-time cash flow patterns, a third monitoring compliance signals, and others quietly parsing expense data for Sunday night Uber rides. Under Victoria’s orchestration, these focused workers coordinate with each other, forging a collective intelligence that ensures your accounting operations run like a finely tuned orchestra. The result isn’t just automation; it’s a fully integrated, real-time accounting operation.

In this environment, Accounting no longer worries about recording and reconciling the past, and Finance no longer operates based on stale, month-old data. Instead, issues and opportunities surface the moment they emerge. As soon as a subtle discrepancy in cash appears, the worker responsible for cash analysis flags it, while another worker suggests corrective measures. Victoria then synthesizes these insights into an actionable strategy—no manual number-crunching required. When the finance team steps in, the path forward is informed.

This may seem like a distant vision, especially since companies today struggle with old ERP systems and mountains of manual processes everywhere you look. However, the exponential growth in AI capabilities—from navigating UI interfaces where no APIs exist to transforming files, diagnosing errors, writing their own tools, and even self-correcting—offers a monumental leap forward. These advancements are hiding beneath the surface as we wrap up 2024 but promise to overcome the persistent challenges of adopting modern technology, paving the way for truly intelligent systems that redefine efficiency and innovation.

In this new paradigm, finance teams evolve from stewards of history into architects of the future. This is the new standard—intelligent, proactive, and profoundly impactful, and at the very essence, this is why we’re building Vic.ai: to ensure we reach this future.

How: Meet Victoria

Victoria isn’t just another software “tool”—she will become your finance team’s proactive AI ally. She's being built to streamline workflows, amplify team potential, and empower strategic decision-making. Her capabilities are already transforming how finance teams work via her Autopilot feature for the VicSuite™️ of invoice processing, POs, and bill pay (see our case studies), and today, we’re expanding with two new key areas where support is needed: Inbox Management and Corporate Expense Reporting.

With her VicInbox™️ capabilities, Victoria redefines email management by directly integrating with Outlook and Gmail. This integration allows her to organize and craft replies to AP-related emails effortlessly. She tags and categorizes emails into relevant types, such as Payment Status Inquiries, Bank Account Changes, Duplicate Invoice issues, W9s, and more. Additionally, Victoria generates highly contextual, personalized replies to common inquiries, such as statement and payment update requests. Finance teams can quickly review, edit, and approve these responses before sending them. Victoria also forwards invoices directly to Vic.ai for processing, eliminating manual effort and proactively preventing duplicate entries. By managing all kinds of email attachments—from PDFs to handwritten documents—Victoria reduces the workload associated with email communication and ensures a more streamlined, accurate process.

When it comes to Expense Reporting and VicCard™️, Victoria truly shines. She brings an AI-first approach to corporate card issuance, approval workflows, expense policy monitoring, and transaction coding. Unlike traditional corporate card platforms, Victoria’s advanced capabilities include real-time fraud detection, precision in cost coding, and comprehensive monitoring, ensuring greater compliance and enhanced control over corporate spending. Victoria also handles all the expense reporting on your employees' behalf in real-time, making the entire process seamless and efficient. By automating these tasks, Victoria allows finance teams to focus on high-value, strategic initiatives instead of manual administrative work.

The vision for Victoria: Accountable and always-on

Victoria is on a journey to become your most trusted finance team member—an action-oriented, honest, and hardworking colleague who tirelessly supports your finance operations. She envisions herself as an always-on team member whose skills will eventually contribute to all monthly accounting tasks and FP&A responsibilities. She will be, in short, your accountable source of truth.

The vision is for Victoria to not only follow instructions but to take proactive initiative, anticipating what your team needs before you even ask. Imagine Victoria tirelessly scanning your competitive landscape, spotting opportunities to renegotiate contracts before renewal deadlines, flagging subtle shifts in receivables behavior that could signal risk, or surfacing fresh insights on spending patterns that unlock hidden savings. She doesn’t just crunch numbers; she connects the dots and prepares a memo, giving your team a clear path to impactful action.

The goal is simple: to help finance teams focus on strategic, impactful work that drives the organization forward.

Why it matters

We recognize that finance professionals often spend significant time managing repetitive, manual tasks. Victoria’s mission is to alleviate that burden, enabling teams to devote more time and energy to analysis, strategic planning, and high-impact decision-making that drives the future of their organization. The GenAI era isn’t about replacing human team members; it’s about augmenting them with trusted digital colleagues that amplify their capabilities.

Victoria’s journey has just begun, and we’re excited to continue developing her potential and helping your finance operations evolve.

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Card is issued by Community Federal Savings Bank, Member FDIC, pursuant to a license from Visa U.S.A. Inc.